Subscription Terms

These Subscription Terms apply when you buy a paid Finatha subscription. They supplement the Terms of Service. Where they conflict with the Terms of Service, these Subscription Terms control for matters of billing.

Lemon Squeezy is the Merchant of Record (MoR) for Finatha subscriptions. This means:

• Lemon Squeezy is the seller of record for your subscription.
• Lemon Squeezy processes your payment and is the entity that appears on your card statement.
• Lemon Squeezy calculates and remits applicable taxes (VAT, GST, sales tax) on our behalf, based on your billing country.
• Lemon Squeezy's Terms of Service and Privacy Policy apply in respect of the payment portion of the transaction.

We do not see or store full card details. We receive a subscription identifier, plan, country, the last 4 digits of the card, and renewal status.

Prices are quoted at checkout in your local currency where supported, with the equivalent USD price as the baseline. Prices are exclusive of VAT and similar taxes; Lemon Squeezy applies the correct tax based on your country at checkout.

Your renewal price is the price stated at your most recent purchase or renewal, except where we have given you 30 days' notice of a price change as set out below.

Subscriptions are billed in advance for the period you choose (monthly or yearly). Your subscription renews automatically at the end of each period at the then-current price unless you cancel before renewal.

You may cancel any time from your account settings or by writing to support@finatha.app. Cancellation takes effect at the end of the current paid period. You retain access to paid features until that date, after which the account reverts to the free tier.

If we offer a free trial, the trial converts to a paid subscription at the end of the trial period at the price stated at sign-up, unless you cancel before the trial ends. We will email you a reminder before the trial converts. We may limit free trials to one per user.

14-day money-back guarantee. First-time subscribers may request a full refund within 14 days of their first paid charge by emailing support@finatha.app. Outside this window, payments are non-refundable except where required by law.

EU and UK consumers, statutory right of withdrawal. If you are a consumer in the EU, EEA, or UK, you have a statutory right to withdraw from a contract for a digital service within 14 days without giving a reason. To exercise it, write to support@finatha.app within 14 days of subscribing. By starting a paid subscription you expressly request immediate performance of the digital service and acknowledge that your right of withdrawal is lost once we have begun performing the service in full during the withdrawal period. If we have not begun full performance, we will refund the amount paid.

No partial refunds. We do not offer pro-rata refunds for unused time within a paid period.

Chargebacks. If you initiate a chargeback without first contacting us, we may suspend the account pending review. Please reach out to support@finatha.app first; we usually resolve issues quickly.

We may change subscription prices. We will notify you by email at least 30 days before a price change takes effect. The new price applies at your next renewal. If you do not accept the new price, cancel before renewal.

If a payment fails, we and Lemon Squeezy may retry the charge. We will email you if attempts continue to fail. If the failure is not resolved within 14 days, paid features may be paused until payment is received. Your data remains intact during this period.

You may downgrade or change your plan at any time. The change takes effect at the end of your current billing period. Where a downgrade reduces feature access, you will keep paid feature access until then.

From time to time we offer early-access pricing or limited lifetime plans. Their specific terms are published at the point of sale and form part of your contract for that purchase. Lifetime offers are tied to the personal account they were purchased on and are non-transferable. We may end an early-access programme on at least 30 days' notice; if we do, your purchase remains valid on its original terms.

Billing questions: support@finatha.app. We respond within 5 business days.